Our customers write us:
"Thanks, You guys have been great to do business
with!"
R.R., Portland, OR"
Last week we ordered flowers for a
friend ...at Allegheny General. We did not know
that she was in intensive care when we ordered.
Your staff was responsive and courteous and, due to your
follow-up, the flowers arrived just after she left ICU.
My wife and I want you to know that
both your product and your service are exemplary.
Our friend thought the flowers were extraordinary and we
could not be more pleased with our first
experience....we will unhesitatingly recommend your
company to others.
Charles and Patricia Walther,
Wheeling, WV
"Just a short note to tell you how
much I appreciated your great help last week to send
roses to my daughter...she said that they were the most
beautiful roses she had ever received! I talked to
her last night and she said they looked as good as the
day she got them last week. Thank you so much for
renewing my faith in calling an out of town florist...and having them deliver
something higher than your expectations. I will
definitely be calling again in the future."
Pat Ernisse, Nebraska
"Quickly needing a bereavement
plant for a family member in Squirrel Hill, I found this
company on the internet and asked what was available for
'tomorrow before noon.' What a beautiful
dish of 3 colored violets they sent, and they were able
to add the 'gold butterfly' I so wanted to add.
The recipient was overwhelmed with how beautifully they
had put this together, and the butterfly gave her tears
of joy in a day that had none. Thank you to Linda
and Jim and staff for your quality, quick delivery and
the special touch that meant so much!"
Dauna Moore, Wheeling, WV
"I just wanted to send you a little
note of thanks for amazing customer service in relation
to trying to get a floral arrangement delivered to our
aunt's home last weekend. They had traveled to
their cabin...and were not at home when you tried to
deliver it. You called my husband with concern and
left a note at their home. Before we could get
back to you, they had called you and you delivered it
within minutes of their returning home. My aunt
reports that it is an absolutely beautiful floral
arrangement. Thanks again for your expertise in
floral arranging and impeccable customer service...We
will continue to use your service in the future!"
Michelle Brincka
"WOW-- I must say that I was a little leery
about ordering like this (have never done it before
via internet and fax) but I am REALLY impressed!!!
Your web site was great and user friendly and it was
quite nice to fill out the fax order form and send
it over rather than tie up the phone lines. And you
sent over the invoice so quickly that we need for
our company credit card report."
A Very Satisfied Customer,
Pittsburgh, PA
"I want to thank you for your quick
service and excellent flower selection. I appreciate
your timely response to my order and the expertise that
you provided...my wife loved the arrangement. It made
our anniversary all the more enjoyable"
Stephen Pietracatello, Pittsburgh, PA
" I just wanted to say a BIG thank you for the lovely basket you sent to my
sister...she loved everything, and the black and gold chips and salsa were a hit
when they entertained friends for the Penguin game over the weekend. They lady
that took my order was a HUGE help in putting a basket together. This is coming
from the Caribbean saying THANK YOU and I will use your company many times in
the future."
Pat Saxton, Grand Turks
"...the plants you delivered to my
Mother were just beautiful. I have used your services
many times since I live out of state and every time the
plants or flowers were just as promised. I would never
ever use another florist for the Pittsburgh area."
Bev Haggerty, Rockville, MD
" My nieces received the balloon
bouquets that I ordered...I wanted to say thank you --
ordering was very easy and the person on the phone was
very helpful and patient, and my nieces were thrilled
with the balloons...I live in Virginia but have family
in Pittsburgh, and would definitely use your store or
refer you to others. Thanks again!"
C.S., Virginia
"You recently created and delivered
an arrangement that was sent to my wife at the
Pittsburgh Hilton in celebration of our 17th wedding
anniversary. The arrangement included protea and ginger
and various other tropicals...They were absolutely
beautiful and my wife was thrilled...Thank you so much
for taking the time to special order the flowers and
doing such a wonderful job...Blumengarten is A-1 in my
book."
David Shellie, Livonia, MI
"My daughter sent a picture of the
flowers from her shower and there were magnificent!!!
Thanks for doing such a special job. I would highly
recommend you."
Hope Moreland
"Thank you for your help...in
getting...roses to my mother. I was a last minute caller
and needed the delivery in the early afternoon. Firstly,
my mom was so pleased with the arrangement, she said it
was really beautiful. Secondly, I had called other
florists in the Pittsburgh area and they could not
accommodate me and you did. So thanks very much for your
help and assistance to make somebody's birthday a
special one."
Beverlee Burak, Ft. Lauderdale, FL
"I now live in Rochester, NY but my
company has offices in Downtown Pittsburgh...I wouldn't
think of ordering from anyone else -- I lived and worked
in Pittsburgh/Mt. Lebanon for 10 years, worked downtown
and ordered a lot of flowers from your shop!"
Michael Rumrill, Rochester, NY
" I just wanted you to know how
extremely pleased I was with the... arrangement that I
recently sent to my parents. I have ordered flowers over
the internet from other services in the past and have
been disappointed when the arrangement did not look as
beautiful as it appeared in the picture. The arrangement
from your shop far exceeded my expectations. I will
definitely be ordering from you in the future."
Patty Boss, Pittsburgh, PA
"Just a note to thank you for going
the "extra mile" for us when we needed two baskets for a
giveaway at a trade show in Pittsburgh...I had called
when our representatives were in a panic because they
had nothing to give for prizes. Even though it was 20
minutes before your driver had to leave for the current
day's deliveries, you made sure they were done and ready
to go. The baskets were a 'hit' and everyone wanted to
win one. It is rare in this day and age when a business
goes beyond the call of duty to make a first time small
order customer very happy. Thank you so much for your
excellent customer service."
Laura, NTN, Inc.
"Thank you for your very special
customer service. I always feel a personal connection
when I order from you. I especially appreciate the
creativity and beauty you add to your arrangements."
Beth Dunstan, Sinking Spring, PA
"...our daughter (from
Maryland) ordered two table arrangements... to be sent
to Lidia's Restaurant in celebration of our 50th wedding
anniversary. Of course, she had no idea what to expect,
but when she saw them, she was extremely happy she
ordered them from you. They were the most beautiful
flowers and arrangements we have ever received in our 50
years of marriage. It was obvious of the care and pride
you put into your business. You can be sure we will use
you again, and will recommend you to others."
Joe and Mary Ellen Marchione
"Thank you for providing the best
service and on time delivery I've ever had. Your service
has been a blessing to me and my family for many years.
I appreciate the care and quality attention you provide
to every order."
Kelly Ivy, Tempe, AZ
"I would like to thank you for the
beautiful flowers my mother received. They were better
than I imagined. I have tried other florists and was not
very happy with what I got. These roses were
spectacular."
R. Kusluch, Pittsburgh, PA
"I just want to pass on my thanks
and express my pleasure with your service...my parents
just called me to rave about how beautiful [the fruit
basket] was and how good the fruit is...Just wanted you
to know that you went above and beyond expectations, and
it was a pleasure doing business with you."
P. Snyder, Denver, CO
"Just want to say that it is
nice doing business with you! The flowers always get
great comments. Because I live in Virginia it is so
convenient to call on you to deliver for me in
Pittsburgh...you have all the information saved so that
the transactions are quick and easy. Thank you for your
service"
S.A., Powhatan, VA
"I ordered a sympathy bouquet
today, and you had it delivered within an hour of
ordering. It meant so much to our family that we could
get the flowers there on the same day we ordered. The
person to whom we sent the flowers said it was the most
gorgeous arrangement she has ever received. It's rare to
find such outstanding service, and it is greatly
appreciated!"
J.C., Westminster, CA
"This is the first time I
have ordered with your business and I am extremely
impressed with the level of service I received --
prompt, friendly and accurate. Service such as yours is
hard to find these days, so it is definitely
appreciated. Thank you so much for exceeding my
expectations!"
Tinaz Dhunjisha, Wheaton, IL
"Last week I ordered a flower
arrangement in a vase and a food gift basket to be
delivered to my daughter at Duquesne U. Thank you sooo
much for delivering to Duquesne -- she loved the gifts!
She said the flowers were absolutely gorgeous and she
was really looking forward to the hot chocolate...I've
put your website in my favorites, and hope to do more
business with you over the next few years."
L.P., Malvern, PA
"The gift basket was outstanding...
We would recommend your company to others."
L.M., Hilliard, OH
"I just wanted to thank you
for all the great service over the years. Though things
have changed in my life, the quality service and product
that you produce is always perfect. As a senior at Penn
State University in State College, PA, it is great to
know that I can rely on someone local to pass on my
feelings, no matter what the situation or occasion. It
is also comforting to know that I can rely on your
webpage to order effectively, but if I ever have a
question, your staff is always willing to lend a helping
hand in person or over the phone.
"Thank you for the years of great service, and I look
forward to many more years to come."
Louis Frankel, Cheswick & State
College, PA
"My husband and I moved from
Pittsburgh to Gilbert, Arizona 10 years ago. All of our
relatives ... still live in The 'Burgh. I order
flowers/fruit baskets/gifts many times throughout the
year for Pittsburgh delivery, and I like to use a local
florist. My mother was recently hospitalized... and I
wanted to send a fruit basket when she returned to her
house. I found your company through "Google" ... and
decided to give you a try. Your contact person, Lynn,
was absolutely wonderful. I had to put the order on hold
because my mother was not released as soon as we thought
she would be. Lynn worked with me, and the basket was
delivered the day my mother returned home. She said that
it was absolutely gorgeous. It is so nice to have a
florist I can rely on long-distance. Thank you again,
and I will be using you for all my future orders."
Cynthia Zuppello, Gilbert, AZ
"I have appreciated having your
local florist services in Pittsburgh, as I have had
various occasions to send flowers to my parents there,
which is a really invaluable service from where I live,
in Beijing, China. My mother has often commented to me
that your arrangements are always stunning."
Amy Forest
"I've been a customer of
yours for, wow, about 15 years, at least! EVERY comment
I have ever received about ANY flowers and/or plants
I've sent from you has ALWAYS been exceptional! In this
time of almost consistent non-service, YOUR STORE
REMAINS DEDICATED TO THE CUSTOMER!"
M. Donovan
"I placed an order on
Thursday to have an arrangement delivered for mother's
day. This is just a simple note of THANKS. My mom was
extremely pleased with the arrangement and when I spoke
with her she confirmed the arrangement was delivered on
Saturday and she said the flowers were BEAUTIFUL!!! I
randomly picked your florist from a variety of florists
listed on the internet and just wanted to inform you
that the service provided to me over the phone, the
quality of the flowers and the timeliness of the
delivery was truly appreciated. I thank you for your
service and look forward to placing my next order."
Antoinette Womack, Windsor, CT
"... we have been very
satisfied every time we have used your service. We like
to treat my husband's mom once in a while with a floral
surprise and she is always delighted with the
arrangements that you create."
John and Laurie Quinlan
"My wife was impressed by the
flower arrangement you delivered. Thank you for a
seamless and convenient customer service experience. I
will certainly order from you again."
S. Devereux, Pittsburgh
"I am most grateful for excellent
service, and thank you for the wonderful selection, and
quality, of flowers in the bouquet delivered to my
family. Their joy was heartwarming. I will call you
again, when flowers are needed."
J. Howieson
"You have ALWAYS met my needs
in an expedient manner...I will be using you for ALL my
floral needs from now on."
M.M., Pittsburgh, PA
"I ordered a poinsettia to be
delivered to my sister...I just wanted to tell you that
she called me today. She had been so depressed and had a
terrible cold when one of your delivery men
delivered...in her words, "the most beautiful poinsettia
that she ever saw!!" Many, many thanks to you."
M.C., Mechanicsburg, PA
"I just wanted to say thank you! My
mother just received the "Walk in the Woods" arrangement
and she said it was very beautiful and she really loved
it. I can say that you have made a repeat customer out
of me."
G.B., Wolcott, CT
"Yesterday I ordered flowers from
your company. Because I live out of the Pittsburgh area,
there is always some worry about using a florist that is
not known...[your customer service representative] was
friendly, courteous and professional. The person to whom
I sent the flowers has raved about them. I was informed
the arrangement and selection of flowers were beautiful.
They had the effect I had hoped they would. Thanks for
doing such an excellent job on all fronts."
J. Nolan, Charlotte, NC
"...just a short note to let you
know how pleased my mother is with the flowers you have
delivered to her. She loved the "flower bunny" at
Easter, and the beautiful basket for Mother's Day. I'm
very happy with both. The FTD arrangement was very much
like the picture. I appreciate the beauty and service."
E. H., Carnegie, PA
"Just wanted to thank you for
getting the fruit basket delivered as you said you
would. My brother and his wife were very pleased with
the fruit, flowers and the extras. They said it was
impressive....It is so difficult ordering from a picture
and yet you live up to your standards."
R.S.
"My fiancé always buys flowers from
you. He just sent me a dozen yellow roses. I have to say
that these are the most beautiful flowers I have seen.
The coloring and arrangement of flowers is exquisite.."
S. Barrett
"We sent a sympathy basket...to our
employee who lost a family member. She was so pleased
with the basket, saying that she had never received such
a nice basket. Thank you for helping NORESO make such a
fine presentation to our employees."
Maria Vadas, Administrative
Coordinator, NORESCO
"First time I've written a "fan
letter" to a company, but I'm so happy to have found
Blumengarten on the Internet...I'm so glad I didn't
order from one of the bigtime impersonal flower
senders...You're to be commended for having such a
helpful, professional and gracious person taking phone
orders."
M.J.N., San Diego
"Once again, you have exceeded my
expectations. For the past five years I have used your
company to send flowers and gift baskets to my family
and friends in my hometown of Pittsburgh. Thanks again
for superior service and products."
Ed Coury, Detroit, MI
"When I order flowers for my family
in Pittsburgh, I use Blumengarten...I enjoy using your
business product and services (everyone in my family has
raved about your quality of work.) I am impressed with
your small business --both product and customer
service!"
Michelle Covel, Gilbert, AZ
"I thought I would let you know that the family I had
sent...flowers to...called to let me know just how
beautiful they were and how much they loved them. As
usual, you guys have done a fantastic job -- I only wish
you had branches in all the other states I have friends
in as well!"
S.H., Singapore
"I have been sending my Mom flowers
from afar for decades. Last year I discovered your
website and ordered an arrangement. Mom said it was the
most gorgeous arrangement she's ever received. So glad I
can order direct from your website and be able to deal
with a local Pittsburgh florist without all the up
charges! Thanks for this great service!"
A.M.B., Boise, ID
"I wanted to thank you for the
beautiful flowers that I ordered from your shop. Since I
live in Tennessee, I was not familiar with any
Pittsburgh florists and I located your shop on the web.
My mother-in-law visited Pittsburgh...and brought me a
picture of the arrangement. It was truly a visual feast.
The colors were spectacular and the design was just what
I envisioned...Thank you, again, for a wonderful job!"
J.B.K., Elizabethton, TN
"Thank you for handling the plant
and fruit arrangement for my Grandmother. She loved it.
She said it was so beautiful she cried. Needless to say,
I will be calling you for all of my future Pittsburgh
orders."
T.R.
"I ordered flowers from you and had
them sent to a friend earlier today. I'd just like to
say thanks. She really appreciated them. Thanks for your
fast, reliable and quality service!"
Q.N.
"...about three years ago, when I
needed to send flowers to a "Pittsburgh-ite," I did a
web search and recall that Blumengarten was the sole
"hit." Since then yours is the only company I have
used...the service and flowers from Blumengarten is a
constant that I can rely on. Though we have never met,
it seems as if we have not only a history with your
company, but a relationship as well."
M.B., Northern Virginia
"I just wanted to thank you for the
wonderful arrangement I purchased...for my girlfriend.
She loves it. Everything was perfect, the flowers, the
colors, and the vase. I will definitely make a point to
call you for any flowers I order in the future...It's
nice to know that there is a company I can count on when
I can't be there for her."
S.J.S.
"I want to...tell you how much I
enjoy doing business with you. Your staff is unfailingly
polite, pleasant, courteous, and creative. The
arrangements I receive are lovely. They range from
breath-taking to whimsical...all from the small amount
of information I provide about the event. I constantly
receive comments and compliments on the floral displays
and centerpieces. You really add more than you know to
each event, and that helps make me look good"
Catering Director, LaRoche College
"I ordered flowers to send to my
sister...via your 1-800 number and wanted to thank you
for the excellent service I received. The customer
service operator I spoke with was courteous and
efficient, and helped me to select an arrangement in my
price range without any pressure to 'up the amount' or
select something that I did not want. Perhaps the
highest praise I can offer is that my sister was
thrilled with the sweetheart roses and said that she had
never received a lovelier arrangement....I look forward
to using your service in the future."
S.H.H., Minneapolis, MN
"I ordered an arrangement on-line
through your web-site...the arrangement arrived exactly
as requested. In addition, the flowers were in excellent
condition...I was able to see the flowers this weekend
and they are still in excellent shape...please know that
I will not hesitate to use your services in the future."
B.S., West Lafayette, IN
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